This policy explains how S V Industries ("S V Industries", "we", "us"), of Gat No. 77, Jyotibanagar, Talawade, Tal-Haveli, Pune, Maharashtra 411062, India, handles personal data collected through svindustriesgdc.com (the "website"). We process personal data in line with India's Digital Personal Data Protection Act, 2023 and, where it applies to visitors from the European Union or United Kingdom, the GDPR.

1. What we collect

Enquiry and quote forms: your name, email address, mobile number, company name, and the details you give about your requirement (part, alloy, quantity, message).
Job applications: your name, contact details, position, experience, message and the resume you upload.
Technical data: IP address (used for spam and abuse prevention), browser type, pages visited and the date and time of your submission.
Cookies and analytics: only with your consent, as described in our Cookie Policy.

2. Why we use it

To reply to your enquiry, prepare quotations and follow up on them (legitimate interest / steps before a contract).
To assess job applications and contact candidates (consent and legitimate interest).
To keep the website secure and prevent spam (legitimate interest).
To understand how the website is used and improve it, and to measure our advertising — only where you have accepted the relevant cookies (consent).

We do not sell your personal data.

3. Who we share it with

We share personal data only with service providers that help us run the website and communicate with you, under appropriate confidentiality terms:

Our web hosting provider, which stores website data.
Brevo (Sendinblue SAS), which delivers the emails sent from our forms.
Google (Analytics / Tag Manager), Microsoft (Clarity) and Meta (Pixel) — only if you consent to analytics or marketing cookies.
Authorities, where we are required by law.

Some of these providers may process data outside India. Where they do, we rely on their contractual safeguards.

4. How long we keep it

Enquiry data is kept for as long as needed to respond and for up to three years afterwards for business records, unless it becomes part of a customer relationship. Resumes are kept for up to twelve months so we can consider you for future roles, unless you ask us to delete them sooner.

5. Your rights

You can ask us to access, correct, update or delete your personal data, withdraw consent at any time, or nominate another person to exercise your rights. EU/UK visitors may also object to processing, ask for restriction or portability, and complain to their supervisory authority. To exercise a right, email sales@svindustriesgdc.com. You can change cookie choices at any time using "Cookie settings" in the footer.

6. Security

The website uses HTTPS. Form data and resumes are stored in protected folders that cannot be accessed from the web, and access is limited to staff who need it.

7. Grievance contact

For questions or complaints about your personal data, contact our grievance officer at sales@svindustriesgdc.com or +91 98608 60055, or write to us at the address above. We aim to respond within 30 days.

8. Changes

We may update this policy. The date at the top shows when it last changed.

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